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Paper Blossoms FAQs

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Product Use

Buying Product

Q: I was registered on the McGill’s old web site, can I log onto the new site using my old login and password?
A:

No, Sorry. You will need to re-register your information onto the new website in order to make sure all of your information is up-to-date so that we may serve you better.

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Q: How can I order a McGill Inc. product catalog?
A:

You can download our catalog available on the homepage and customer service page of our McGill Inc website. If you would like an actual catalog, please contact us at 1-800-982-9884 and we will be happy to send you one.

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Q: If I am a retail owner how can I sell McGill product?
A:

The McGill Inc website offers retail pricing for our visitors to order McGill product. As a Dealer, please see our dealer tab for more information on how to be a McGill partner or our contact Customer Service department at:

Mail To:
McGill Inc. /Sales Department
131 East Prairie Street
Marengo, Illinois 60152
USA

Call Us:
Phone: (815) 568-7244
Toll Free: (800) 982-9884 (Not available to international customers)
Fax: (815) 568-6860


Email Us:
sales@mcgillinc.com

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Marketing

Q: Can I use McGill products and patterns to make items for resale?
A:

Yes, you may use our products and patterns to make projects to sell in limited quantities as stated under our Angel Policy available on our “Contact Us” tab. Any mass production using of any of our product or projects that is intended for sale will require a written permission to be granted from McGill Inc.  Please see Angel Policy Link – see contact us page.

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Q: I have a new product idea, does McGill Inc. accept outside product ideas?
A:

McGill loves to hear from its users and hear about ideas that will make their projects more special. We accept new concept ideas from customers and product designers. However, before sharing your idea with us, we ask that you contact us first so that we may send you a Non-Disclosure Agreement. Any new ideas or concepts can be directed to our marketing department in writing to:

 
McGill Inc.
Attn: Marketing Department
131 E Prairie St.
Marengo, IL 60152
 
815-568-7244
 
Or
 
Email us at sales@mcgillinc.com

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Q: I want to submit my project using McGill products to a publication. Is that OK and do I need permission?
A:

No need for permission, send it in and GOOD LUCK! 
 
If a publication has chosen your project for showcasing...
First, CONGRATULATIONS! 
Second, No permission is required and
Third, Let us know.  We would love to feature it and let other McGill fans learn of your publicity. 

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Q: I want to have my project showcased on the McGill Website. How do I do that?
A:

McGill is always excited to see what our talented crafters create with McGill products and would like to share your project with others. Use the “Submit your Design” feature in our Crafter’s Community on our website and fill out the information and upload your photos and submit. We would love to share it.
 
Please note: It is at the discretion of McGill In. to approve the project to shown on the McGill Inc. website. Therefore, it is not a guarantee that your project will be showcased.

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Q: How do I request a donation of products for a party, event, grand opening, or charity?
A:

As you can imagine, we receive hundreds of requests for donations and we do our best to accommodate them.  While we cannot possibly fulfill every request, please know that your submission will be reviewed and carefully considered.
We suggest you submit your request at least four weeks before your event or project begins. We will notify you if we are able to fulfill your request.
 
In your request please provide us with the following information:
·         Complete contact information - Organization, Contact Name, Address, Phone Number and Email Address
·         Detailed explanation of the request and it attendance
·         Description of the charity or event
·         Confirmation responsibility of shipping and handling
 
Please forward your request to marketing@mcgillinc.com or write us at:
 
McGill Inc.
131 E Prairie St.
Marengo, IL 60152
Attn: Marketing Dept.
Ph: 815-568-7244
Fx: 815-568-6860
 

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Order Status

Q: Do you accept credit cards or other pay options?
A:

We accept Visa, MasterCard and Discover.  We also offer PayPal as an alternative payment option.

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Q: What is your shipping policy?
A:

All orders are F.O.B. Marengo, IL, unless otherwise stated prior to shipment. Freight charges will be added to your invoice.

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Q: How can I check the status of my order?
A:

There are 3 places where you can check the status of your order. 
  1. Order Tracking section on our customer service page. Here you will be able to enter your order number and zip code and view the status of your order in transit. 
  2. The Order History section will include status of your order information providing that you had logged in.
3.    Call Customer Service to check the status of your order by phone, please call 1-800-982-9884 to speak to a customer service representative.  International Customers please call 815-568-7244.

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Q: How can I find out where my package is?
A:

When an order has been shipped, a tracking number will be provided on the confirmation of your order.  This tracking number will be a link to the UPS website.  On the UPS website, you will be able to track where our shipment’s status and location.

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Q: My order has shipped but I still can't track it. How can I find out where it is?
A:

Tracking information may not be available for the first 24 to 48 hours after you receive your shipping confirmation email. If 48 hours have passed and you're still unable to track your order, please call Customer Service at 1-800-982-9884 and ask to speak to customer service.

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Q: What is your Returns Policy?
A:

At McGill, we stand behind the quality of our products. If not satisfied, you may return an item purchased from our website with a return authorization number given when you call us and inform us of the reason for its return. You will be asked to ship or mail the product back to us at customer’s expense and identify it with the authorization number provided. 
 
For a return authorization number please contact at:
 
McGill Inc.
Attn: Returns Department
131 East Prairie Street
Marengo, Illinois 60152
                              
PH: 815-568-7244
 
FX: 815-568-6860
 
Email us at: Sales@mcgillinc.com

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Q: What forms of payment or pay options do you accept online?
A:

We accept the following credit cards at:
·         VISA
·         MasterCard
·         Discover
 
PayPal is also another pay option to consider

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Paper Blossoms FAQs

Q: How long does it take to make a Paper Blossoms flower?
A:

Depending on the type of flower, it generally takes about 15-20 minutes to construct a Paper Blossoms flower including punch time. The time varies based on which flower is being made; how many petals are needed; and how much shading or additional embellishments are added.

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Q: What is the best type of paper to use for Paper Blossoms flowers?
A:

Molding and shaping your Paper Blossoms petals is easiest when using a lighter weight 65 lb. cardstock. Heavier weight 80lb. cardstock takes a little more pressure for shaping and bending and makes a very firm flower. 80lb. cardstock works best for flowers with larger petal shapes.
 
Double-sided scrapbook paper offers a nice firm paper weight for creating Paper Blossoms. The wide
variety of colors and patterns provide unique results when both sides of the paper designs are used.
 
Lighter text weight papers can also be used and will create a more delicate flower. Lighter pressure is needed when shaping and bending these petals.

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Q: What kind of glue is best for assembling Paper Blossoms flowers?
A:

Best results come from a clear, quick setting paper crafting glue that allows you to set your petals in place, keeping them upright and in position while assembling the flower. The glue should also provide a strong bond after drying. There are several fast drying paper crafting glues on the market: Fabri-Tac™ from Beacon Adhesives, a fast grabbing, quick drying, permanent glue; Helmar® 450 Quick Dry Adhesive; and Zip Dry™ from Beacon Adhesives (will work but dries faster than Fabri-Tac™).

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Q: Why do I need the Paper Blossoms Tool Kit?
A:

The Paper Blossoms Tool Kit provides all the tools needed to shape petals and construct flowers efficiently. The all-purpose Round Stylus Set includes 3 stylus tools with 6 different sized round stylus balls that mold paper shapes into petals and add thin veining details to shapes, as well. Each stylus tip is identified with a millimeter size making it easier to choose just the right size.
 
The straight Reverse Tweezers included in the Kit holds petals and leaves comfortably as they are shaped and assembled into the flower. 
 
Paper Blossoms Tools come in a convenient carrying case that secures and protects the tools when not in use and offers easy portability when attending a Paper Blossoms class or creating flowers with friends.

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Q: How do I hold the stylus?
A:

Hold the stylus as you would hold a pencil. Then press the stylus ball into the center of the paper shape. Starting in the center of the shape move the stylus in an expanding circular motion over the entire surface to prepare the paper. For the Cupping technique, hold the stylus at a 90° angle to the punched shape. Press the stylus down in the center of the shape while rotating in a small circular motion until the paper
cups up around the tool.

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Q: Why do I need the Paper Blossoms Craft Molding Mat?
A:

McGill’s Craft Molding Mat has been specially designed to provide just the right amount of cushion to mold punched shapes easily and effectively to get the results you want. Other foam mats may be too hard or too soft. The Paper Blossoms Craft Molding Mat offers a resilient, durable, self-healing and non-skid material that keeps projects in place while you’re applying paper shaping techniques. The all-purpose surface can also be used for Dry Embossing and Perforating crafts, but should NOT be used with any techniques that use heat.
 
Note: Do not use the Craft Molding Mat for gluing. It is important that the Mat be kept clean and dry for paper shaping. Use a craft sheet for gluing petals together.

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Q: How much pressure should I use?
A:

Use medium pressure on the paper shapes to start. Depending on the paper-weight used, pressure should be adjusted to adequately break down the paper fibers to shape petals. Paper shapes should curl up around the stylus tool with the proper amount of pressure. Too light and the shape stays flat. Too much and the paper will tear. With practice you’ll find the right amount of pressure that is right for you.

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Q: How do I add inks for shading flower petals? How do I add color details?
A:

An easy method for applying ink is to use a small stamping ink pad directly on the edges of the paper shapes or use a sponge or ink applicator. Dye inks, pigments and chalk inks can also be applied for a soft look. Ink can be added to the edges of petals before or after they’ve been shaped. Or ink can be added to the petals after the flower has been assembled. Edging petals with colored inks will add dimension and color contrast to your flowers and leaves.
 
Use a felt tip marker to add interior color details to petals and leaves that will make your flower look more real. Use a fine line marker to add fine veining details to leaves.

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Q: What other kind of embellishments can I add to my flowers?
A:

Use your unique creativity when making Paper Blossoms. Just as in nature, no two flowers are alike. Create your own special floral designs that are uniquely yours using some of these decorating techniques:
  • Brush clear glitter-glue onto petals for added sparkle 
  • Apply small buttons, rhinestones and beads to the flower centers
  • Add Flower Soft® to stamens and leaves for soft flocking. (Stamens: use Paper Blossoms Starburst Punch – 64512. Leaves: use Paper Blossoms Birch Leaf – 64502 or Grape Leaf – 64534)
  • Dab scented oils in flower centers for a beautiful floral scent.
  •  Whatever embellishment you decide to add, have fun with it and let your creativity show.
 

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Q: How many Paper Blossoms punches are offered?
A:

There are 15 punches in the Paper Blossoms collection to create more than 12 flowers – Rose, Pansy,
Begonia, Hydrangea, Hibiscus, Poppy, Peony, Geranium, Lily, Tulips, Poinsettia and more…
Included in the package for some punches and available for download on the McGill website for all punches
is an idea book that describes the basic flower techniques and provides inspirational project ideas with
instructions. Once you are comfortable with the techniques, you’ll be able to add versatility to your creativity by mixing and matching punch shapes to make other flowers, like: Poinsettias, Begonias, Carnations, Violets… just to name a few. 
 
Check the McGill website often, www.mcgillinc.com, for new Paper Blossoms floral design projects and technique education.

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Q: Are there any other tools that will make Paper Blossoms flower making easier?
A:

Yes. For the assembly of the flower, it’s best to use a non-stick Craft Sheet when gluing the petals and leaves together. The non-stick Craft Sheet makes the process easier and keeps your work surfaces clean and dry. Here’s how to use the Craft Sheet. Add a small pool of glue to the craft sheet and dip the tips of the petals and leaves into it to assemble the flowers. As the pool of glue dries, add more over it until the flower is complete. When the glue on the Craft Sheet dries, it can be peeled off allowing the Craft Sheet to be used over and over again.
 
Note: Do not use the Craft Molding Mat for gluing. It must stay clean and dry.

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Product Use

Q: Paper Punch Care
A:

Keeping your paper punch edges sharp is key to creating punch-out shapes that are neat and clean. Here are some easy techniques to keep your punches working at their best and operating smoothly:
 
To Clean and Lubricate:
·         When a punch is brand new, it’s a good idea to punch onto scrap paper first to make sure the inner mechanism is loosened up and that any leftover lubricating residue on the metal is removed before using your design paper.
·         Punching through wax paper can help to lubricate your punch for easier use.
 
To Sharpen:
·         To sharpen your punch, aluminum foil can help keep those cutting edges clean and sharp. Simply, punch through the foil several times to sharpen the edges.
 
A Sticking Punch:
·         New punches will loosen up with continued use.
·         If you’re punch sticks and won’t release, try putting it in the freezer. The cold will shrink the metal a little bit and may release itself. 
·         Lubricate your punch using wax paper when the punch is cold out of the freezer, this will help reach those hard to reach spots on the punch edges.
·         A slight tapping on a hard surface may release the mechanism.
 
Tips for Better Punching
·         Use the punch upside down for more precise punch positioning on your paper or photo.
·         For Button paper punches consider McGill’s #96200 Strong Arm for additional leverage or ease for repetitive punching
 

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Q: I can't find our products in my local craft stores, where can I buy them?
A:

McGill supports independent and chain craft and scrapbook stores; if your local craft or scrapbook store doesn’t carry the McGill products, tell them that you want to see us on their shelves!  
 
You can also purchase directly from McGill Inc. through the following options:
·         Visit us at our website www.mcgillinc.com
·         Call our customer service department at 1-800-982.9884 to order

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Q: I can't find what I am looking for on your web site. What do I do?
A:

Our new website has been designed to help you find easier the products and projects faster and easier. You can navigate through our main categories: 
·         Craft Products
·         School and Office
·         Industrial Supplies
·         Custom Product
 
Or you can use our search tool at the top of each page by typing in keyword information or product number.

If you still can't find what your looking for, please contact McGill Customer Service Dept at 815-568-7244 or 1-800-982-9884..

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Disclaimer: The information found in each FAQ is presented in good faith, but no warranty is given, nor results guaranteed, nor is freedom from any patent to be inferred. Since we have no control over physical conditions surrounding the application of information herein contained, McGill, Inc. disclaims any liability of unforeseen results.

Important: Please be sure to thoroughly read the instructions for all products, paying particular attention to all cautions and warnings shown to ensure the proper and safe use of the product.

Copyright: All Rights Reserved. No part of this web site may be reproduced in any form without permission in writing except for your personal use, except by reviewer, who may in reviewing this Web site quote brief passages in a magazine or newspaper.